46. Find Gems When You Dig Deeper

I’m helping a client discover and define their core values and behaviors. 

This week we dug deep and uncovered some absolutely fascinating attributes of their culture. 

People around the room are in various roles. Some are executive level. Some are management. 

Some are neither. 

But one thing they all have in common is that they’re invested. 

Invested in the company. 
Its customers. 
Its products.
Its solutions. 
Its people. 
Its mission. 
Its vision. 

One word that surfaced during the discovery process was Grace. 

Grace has been a cultural attribute in this company from the very beginning. 

That struck me as highly unusual. I’ve not seen that particular word come forward before. At least not like this. 

Here’s the interesting thing:  they didn’t think it was a big deal until I showed them an outsider’s perspective of just how amazing it was by the way they were describing the history and impact of grace.. 

And that’s when the energy changed. 

This team started to believe more in the process we’re going through. 

They started to think differently. Deeper. 

And they began to not only understand - but embrace what they’re a part of and how they’re contributing to it. 

This is what makes my job so fulfilling and exciting for me! 

Now what comes after this discovery and defining stage is bringing these attributes to life so they are visible, measurable, and teachable.

We’ll integrate them into formal and informal feedback.
We’ll integrate them into their hiring process.
We’ll integrate them into their strategic planning process.

And, they’ll become an integral part of their culture of execution excellence. 

It will forever change their company for the better. 

This process is so much more than writing statements.  This process is about investing in the development of individuals and team.

It’s about inspiring greatness in every activity.

It’s about instilling a sense of confidence and belief in what WE are building and accomplishing. 

Like I said, I love what I do because I keep looking until I find the spark. And then I pour gasoline on it. 

What unique attributes of your company culture are waiting to be discovered — or even re-discovered?

Is there something that’s missing… something that used to be there but has been stolen by the busyness and disruption of the last couple of years? 

Perhaps you’re a business owner who’s looking for a way to get your team re-energized and re-engaged in the business but you’re not sure what you need to do.

Or maybe you’re the leader of a fast growing company and the growth has started to level off and you want to breathe new life into it.

Or maybe a new competitor has moved into your market and they have a better way of doing things.

If those examples hit home, you have options. 

I give my clients an unfair advantage over their competition because we’ll build something that no one else can duplicate:  a high performance workplace based on your unique and distinct business DNA.

I start conversations that need to happen that just don’t happen on their own. 

Here’s why that’s important:  Conversations create clarity and that clarity produces action, and action drives your results.