5. Truth #4: Culture is not what you do; it’s everything you do.

Just like when you enter a workplace that has a poor culture, the energy (vibe) inside a thriving workplace is not only palpable, it’s also observable (and therefore, measurable).

What a thriving culture looks like from the inside:

• Positive vibe/energy; excitement; high-5’s and recognizing others is common practice
• People know what’s expected of them:  quality, deadlines, hand-offs, urgency/prioritization
• Employees have the tools & resources to do their job with excellence
• Zero tolerance for toxic attitudes & behaviors
• People want to work there; they are drawn to the concept of working for a great company
• There are abundant opportunities for growth
• Values are present & observable in meeting rooms, workspaces, and everywhere in between
• People at all levels have open & honest communication with each other
• Feedback is a daily occurrence, something that employees desire, and do not fear
• People are excited to share information and collaborate with each other
• Individual & team excellence is encouraged and recognized
• Leaders are constantly looking for and developing other new leaders
• There is a sense of urgency, but not hurriedness; stress is low
• Employees have a sense of ownership over decisions…

When you lead thru values, you’re communicating at the level of trust: